Patient community is not a new concept, thankfully. Patient communities provide a space (online and/or in person) where people facing a similar condition can come together to support one another. This kind of support may come in the form of providing recommendations on good food to eat while dealing with a particular condition. People may […]
Medtech Companies Need to Create Meaningful Customer Communities
How can medtech companies create value beyond the core features and benefits of their devices? Mark Schaefer, in his book Belonging to the Brand, suggests that companies should investigate building communities that function for a reason other than customer support. Communities can be a convergence of customer experience and marketing. The bond of community is an […]
Your Spreadsheet Is Holding You Back
I love spreadsheets, too. They work. They really do… until they don’t. Spreadsheets Are Awesome Can we take a moment to appreciate what Microsoft Excel, Google Sheets, Apple Numbers, and all the other spreadsheet software out there can do for us? They help us with financial tracking and calculations, but that’s only a fraction of […]
Are We Carving Out Enough Time to Think?
There are certain times of the year that we designate for planning our marketing, and the rest is meant for doing. The problem with that style of scheduling is that it leaves some significant gaps where plans can go off track or simply become irrelevant. We need regular intervals of review and planning to align. […]
Control Marketing Anxiety with Deliberate Boundaries
I love the drive to learn and succeed within our space. It pushes us towards greater achievements, but it can also blind us to some critical weaknesses. We’re hungry for the newest information, and there is always some new shiny object to chase. Every marketing survey seems to include some sort of sentiment that marketers don’t […]
Five Reasons Why IT Doesn’t Want to Support Your Next Martech Purchase
Making requests in a corporate environment is a delicate dance of data and psychoanalysis. You need to be able to prove your case, and you need to understand exactly who you’re talking to and what they need. In some corporate dynamics, the system is weighted towards turning away your requests rather than granting them. There […]
Quick Wins Versus Trust-Building
Trust is essential to a successful business that stands the test of time. If so, then why aren’t we all focusing on trust a heck of a lot more? Trust isn’t something that just magically happens. It takes intentional effort. PWC ran a survey in May 2022 where they found that 87% of executives think […]
Get Your Head Out of the Strategy Clouds for a Minute
The title Get Your Head Out of the Strategy Clouds for a Minute makes me laugh because it’s something I have to tell myself on a regular basis. I love taking the time to imagine what’s possible and to think about how we or our clients can muster resources to get there, but the make […]
